e-Government Survey Results Show Citizen Service Improvement

BearingPoint will discuss results of study on electronic government and its impact on federal government services at a webcast on May 3, 2007 at 2:00 p.m. ...

... "The study found that e-government initiatives have enabled better service delivery to U.S. citizens, in part by providing easier access to information online. But despite positive feedback, the survey also revealed problems with e-government implementation in the federal space. " ...

Via Bearing Point: Study Finds Federal Gains in Electronic Government and Citizen Services ...